Terms and Conditions

GENERAL CONDITIONS


Welcome to our website www.lefije.com ("Site"). These Terms of Use regulate the access and use of the Site, as well as the purchase of products on www.lefije.com, presuppose the reading, knowledge and acceptance of these Terms of Use. This Site is owned by Mediterraneo Srl, with registered office in Italy, Via delle Fabbriche 2/3, Montesilvano, (PE) PI 01698410675


If you need assistance, visit the shipping and returns area . You can find information about orders and shipping, refunds and returns of products purchased on www.lefije.com, the Site registration form, suggestions and other general information about the services provided by www.lefije.com. Visit the repairs page to receive assistance for the repair of a Le Fije product.


For any other information, please consult the Privacy Policy section on lefije.com. The Manager may modify or simply update, in whole or in part, these General Conditions. The modifications and updates to the Conditions of Use will be notified to users on the Home Page of lefije.com as soon as they are adopted and will be binding as soon as they are published on the Site in this same section. We therefore ask you to regularly access this section to check the publication of the most recent and updated Conditions of Use. If you do not agree, in whole or in part, with the Conditions of Use of lefije.com, we ask you not to use our website.


Access to and use of www.lefije.com, including viewing web pages, communicating with the Manager, downloading product information and purchasing products on the website, are activities conducted by our users exclusively for personal use unrelated to any commercial, entrepreneurial or professional activity. Remember that you will be the only person responsible for the use of www.lefije.com and its contents. In fact, the Manager cannot be held responsible for any use of the website and its contents by any of its users that is not compliant with current laws, without prejudice to the Manager's liability for fraud and gross negligence. In particular, you will be the only person responsible for communicating information and data that is incorrect, false or relating to third parties, without their consent, as well as for any incorrect use of the same.


Finally, since all material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any liability for any damage to computer systems or loss of data resulting from downloading operations falls on the user and cannot be attributed to the Manager. The Manager declines all liability for any damage resulting from the inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, interruptions of service, deletion of content, problems connected to the network, providers or telephone and/or telematic connections, unauthorized access, alteration of data, failure and/or defective functioning of the user's electronic equipment.


The user is responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to reserved services, as well as for any damaging consequences or prejudice that may arise against the Manager or third parties as a result of the incorrect use, loss or theft of such information.


1. PRIVACY POLICY


Please read the Privacy Policy carefully, which also applies if the user accesses www.lefije.com and uses the related services, but does not purchase any products. The privacy policy helps you understand how lefije.com collects and uses your personal data and for what purposes.


2. INTELLECTUAL PROPERTY RIGHTS


The contents of www.lefije.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.lefije.com, including the menus, web pages, graphics, colours, schemes, tools, characters and website design, diagrams, layouts, methods, processes, functions and software that are part of www.lefije.com (collectively the “Contents”), are protected by copyright and any other intellectual property right of Mediterraneo Srl, an Italian company with registered office in Montesilvano (PE), Via delle Fabbriche, 2/3 - 65015, Italy – and, with regard to techniques, of the Manager and other rights holders. The reproduction, in whole or in part, in any form, of www.lefije.com and/or its Contents is prohibited, as well as any reproduction, publication, distribution, display, modification, creation of derivatives or exploitation in any form, in whole or in part, of the Contents of www.lefije.com.


With regard to the use of www.lefije.com, you are only authorized to view the Site and its Contents. You are also authorized to perform all other temporary reproduction acts, devoid of their own economic significance, which are considered transitory or accessory, an integral and essential part of the same viewing of www.lefije.com and its Contents and all other navigation operations on the website that are performed only for a legitimate use of www.lefije.com and its contents. You are not authorized to perform any reproduction, on any medium, in whole or in part of www.lefije.com and its Contents. Any act of reproduction must be, from time to time, authorized in writing by Mediterraneo Srl. If authorized in writing, such acts must in any case be performed for lawful, non-commercial purposes and in compliance with the copyright and other intellectual property rights of Mediterraneo Srl and the authors of the individual works contained in the Site. Mediterraneo Srl and the authors of individual works published on www.lefije.com have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act damaging the works, which is prejudicial to their honor or reputation. You undertake to respect the copyright of the artists who have chosen to publish their works on www.lefije.com or who have collaborated with www.lefihe.com in the creation of new expressive and artistic forms intended to be published, even if not exclusively on the Site, or, again, which form an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any way and form, the Contents of the Site and each individual work protected by copyright and any other intellectual property right. By way of example, you may not alter or, in any other way, modify the Contents and protected works without the consent of Mediterraneo Srl and, where necessary, of the individual authors of the works published on www.lefije.com.


3. LINKS TO OTHER WEBSITES


www.lefije.com contains hyperlinks (the "links") to other websites that have no connection with www.lefije.com or with the Manager. The Manager does not control or monitor such websites and their contents. The Manager cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to your privacy and the processing of your personal data during your navigation operations. We therefore ask you to pay attention when you connect to these websites via the links on www.lefije.com and to carefully read their conditions of Use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Policy of www.lefije.com do not apply to websites managed by parties other than the Manager. www.lefije.com provides links to other websites solely to facilitate its users in their searches and navigation and to facilitate hyperlinks on the Internet to other websites. The activation of the links does not imply any recommendation or notification by the Manager for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods provided and sold by them to Internet users.


4. LINK TO WWW.LEFIJE.COM


Anyone interested in activating links to the Home page and other web pages of www.lefije.com, which are publicly accessible, is requested to contact the Manager at the following address staff@mediterraneopelle.com. The contact is necessary to activate the request for consent to the hyperlink to www.lefije.com. The activation of links is granted by the Manager to the applicant, free of charge and on a non-exclusive basis. The Manager has the right to oppose the activation of direct links to its website in the event that the applicant, who intends to activate the link to www.lefije.com, has adopted in the past unfair commercial practices or those not in accordance with industry practices or unfair competition actions against the Manager or when the Manager fears that these behaviors may be adopted in the future, or again when the applicant has adopted, in the past or is feared that he may adopt them in the future, actions discrediting the Manager, its website or its services. In any case, the activation of deep hypertext links (such as deep frames or deep links) to www.lefije.com or the unauthorized use of meta-tags is prohibited without the consent of the Manager.


5. CONTENT WARNING


In any case, the owner does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy. However, if such contents are considered unlawful or illegal in some of these countries, please avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by www.lefije.com will be your exclusive and personal responsibility.


The Owner has also taken every useful precaution to ensure its users that the Contents of www.lefije.com are accurate and do not contain incorrect or out-of-date information, with respect to the date of their publication on the website and, where possible, also subsequently. However, the Owner does not assume any responsibility towards users for the accuracy and completeness of the contents published on www.lefije.com, without prejudice to its liability for willful misconduct and gross negligence and unless otherwise provided by law. Furthermore, the Owner cannot guarantee users that the website will operate continuously, without interruptions and without errors or malfunctions due to the Internet connection. For any problem encountered in using our website, contact Customer Service . A manager will be at your disposal to provide assistance and to help you restore the functionality of your access to the website, if this is possible. Likewise, we recommend that you contact your Internet service provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. Although the Owner will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents may not allow www.lefije.com to operate without suspensions, interruptions or discontinuity due to the need to operate updates to the website. The Manager has adopted adequate technical and organizational measures to safeguard the security of its services on www.lefije.com, the integrity of data relating to traffic and electronic communications with respect to forms of use or knowledge not permitted as well as to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on www.lefije.com, or unauthorized access, or access not compliant with the law, to the data and information themselves.


6. OUR COMMERCIAL POLICY


The Owner has adopted its own commercial policy; its mission consists in selling products through its services and its website only to the "end consumer", meaning a natural person who acts, on www.lefije.com, for purposes unrelated to his/her commercial, entrepreneurial or professional activity, if any. If you are not an end consumer, please do not use our services to purchase products on www.lefije.com. The Manager will otherwise have the right not to take into consideration purchase orders from persons who are not end consumers and any other purchase order that does not comply with the Conditions of Sale and these Conditions of Use.


7. APPLICABLE LAW


These Terms of Use are governed by Italian law.



TERMS OF SALE



The offer and sale of products on lefije.com are governed by these Conditions of Sale, together with the Conditions of Use, the Privacy Policy and the Returns Policy. The products purchased on lefije.com are sold directly by Mediterraneo Srl ("the Seller"), with registered office in Italy, Via delle Fabbriche, 2/3, 65015, Montesilvano, and VAT number 01698410675.


You can request any information through our customer service by contacting Customer Service. You can find information about orders and shipments, refunds and the return of products purchased on lefije.com. Remember that you can always contact the Seller, by email at the following address staff@mediterraneopelle.com.


For any other legal information, please consult the sections: Terms of Use, Privacy Policy and Returns Policy .



1. OUR COMMERCIAL POLICY


1.1 The Seller offers products for sale on www.lefije.com and carries out its e-commerce activity exclusively towards its end users who are "consumers".


1.2 When we talk about "consumer" we mean any natural person who acts on www.lefije.com for purposes not related to his/her commercial, entrepreneurial or professional activity, if any. If you are not a "consumer", we invite you to refrain from concluding commercial transactions on www.lefije.com.


1.3 In consideration of its commercial policy, the Seller reserves the right not to process orders from persons other than the "consumer" or in any case orders that do not comply with its commercial policy.


1.4 These Conditions of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on www.lefije.com between the users of www.lefije.com and the Seller.


1.5 The Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller that are present on www.lefije.com via links, banners or other hypertext connections. We recommend that you check their conditions of sale before placing orders and purchasing products and services from parties other than the Seller, because the Seller is not responsible for the supply of services by third parties other than the Seller or for the conclusion of e-commerce transactions between users of www.lefije.com and third parties.



2. HOW TO CONCLUDE THE CONTRACT WITH THE SELLER


2.1 To conclude the purchase contract for one or more products on www.lefije.com, you must fill out the order form in electronic format and send it to the Seller, electronically, following the relevant instructions.


2.2 The order form contains a reference to the Conditions of Sale and the Return Policy, and a summary of the information on the essential characteristics of each product ordered and the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product and the delivery methods of the purchased products, the shipping and delivery costs, the conditions for exercising your right of withdrawal and the methods and times for returning the purchased products.


2.3 The contract is concluded when the Seller receives, electronically, your order form, after verifying the correctness of the data relating to your order.


2.4 Before proceeding with the purchase of the products, by transmitting the order form, you will be asked to carefully read the Conditions of Sale and the Return Policy, to print a copy using the print command and to save or reproduce a copy for your personal use.


2.5 The order form will be stored in our database for the period of time necessary to process the orders and in any case within the terms of the law. You can access your order form by consulting the My Account section.


2.6 Once the contract has been concluded, the Seller will take charge of your purchase order.


2.7 The Seller may not process your purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products. In these cases, we will inform you by email that the contract has not been concluded and that the Seller has not followed up on your purchase order, specifying the reasons. If the products presented on www.lefije.com are no longer available or on sale at the time of your last access to the site or when you send the order form, the Seller will inform you promptly and in any case within thirty (30) days from the day following the day on which you sent your order to the Seller, of the possible unavailability of the products ordered. In the event of forwarding the order form and payment of the price, the Seller will refund the amount already paid by you.


2.8 By electronically transmitting the order form, you unconditionally accept and undertake to observe, in your dealings with the Seller, these Conditions of Sale. If you do not agree with some of the terms set out in the Conditions of Sale, we invite you not to submit the order form for the purchase of products on www.lefije.com.


2.9 By submitting the order form, you confirm that you know and accept the Conditions of Sale and the additional information contained in www.lefije.com, also referred to via links, including the Conditions of Use and the Privacy Policy of www.lefije.com.


2.10 Once the contract has been concluded, the Seller will send you, by email, a receipt of the purchase order, containing the information already contained in the order form (reference to the Conditions of Sale and Return Policy, information relating to the essential characteristics of the product and detailed indication of the price, payment methods, your right of withdrawal and delivery costs).



3. WARRANTIES AND INDICATION OF PRODUCT PRICES


3.1 Le Fije is the commercial name of Mediterraneo Srl, an Italian company with registered office in Montesilvano (PE), Via delle Fabbriche, 2/3 - 65015, Italy – and/or its authorised manufacturers.


3.2 The Seller does not sell used, irregular or lower quality products than the corresponding standards offered on the market.


3.3 The essential characteristics of the products are presented on www.lefije.com within each product sheet. The images and colours of the products offered for sale on www.lefije.com may however not correspond to the real ones due to the Internet browser and monitor used.


3.4 Product prices may be subject to change. Make sure of the final sale price before submitting the relevant order form.


3.5 Purchase requests coming from countries other than the one selected for shipping or to addresses to which the Seller cannot ship cannot be accepted by the Seller.


3.6 All products are provided with an identification tag fixed with a disposable seal. We ask you not to remove the tag and the relative seal from the purchased products, of which they constitute an integral part.


3.7 If you decide to exercise the right to return the products, the Seller may refuse to accept damaged products, products without tags or products that have been altered in their main characteristics or quality.



4. PAYMENTS


4.1 To pay the price of the products and the related shipping and delivery costs you can follow one of the methods indicated in the order form.


4.2 In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiration date) will be forwarded to an external payment service provider (PSP) which, via a 128-bit SSL certified encrypted protocol, guarantees the security of online transactions. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any returns of products, following the exercise of your right of withdrawal, or if it becomes necessary to prevent or report to the police the commission of fraud on www.lefije.com. The price for the purchase of the products and the shipping costs, as indicated in the order form, will be charged to your current account at the time of shipment of the purchased products.


4.3 International Transaction Fees: The Seller does not apply any additional fees beyond the amount requested at the time of purchase; the fees that appear on your bank statement are withdrawn by your bank.




5. SHIPPING AND DELIVERY OF PRODUCTS


To find out the specific shipping and delivery methods for the products, go to the Shipping and Returns section. Please pay attention to what is reported in this section because the information contained therein forms an integral and substantial part of these Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.



6. CUSTOMER SERVICE


You can request any information through our assistance services: contact customer service at staff@mediterraneopelle.com by clicking here. You can access the FAQ area to see the most frequently asked questions.


7. RIGHT OF WITHDRAWAL


7.1 As a consumer, you have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) working days from the day of receipt of the products purchased on www.lefije.com. It is not possible to make changes.


7.2 To find out all the details regarding the cancellation of the contract, please refer to the returns section. Read carefully all the information, which forms an integral and substantial part of these Conditions of Sale and, therefore, are considered to be fully known and accepted by you at the time of transmission of the order form.



8. PRIVACY


8.1 You can obtain information on how we process your personal data by accessing the privacy policy.


8.2 We also ask you to read, if you have not already done so, our Terms of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.


8.3 For any other information on our Privacy Policy you can send requests to staff@mediterraneopelle.com.


9. APPLICABLE LAW


The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree no. 206 of 6 September 2005 on the Consumer Code, with specific reference to the legislation on distance contracts and by Legislative Decree no. 70 of 9 April 2003 on certain aspects concerning electronic commerce.



10. MODIFICATION AND UPDATING


The Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new Conditions of Sale will be effective from the date of publication on lefije.com.



11. INFORMATION ABOUT THE COMPANY


Mediterranean srl

Factory Street, 2/3

Montesilvano (PE) 65015

PI 01698410675


RETURN POLICY


The purpose of Mediterraneo srl ("the Seller") is to guarantee your complete satisfaction. If for any reason you are not satisfied with your order, you can exercise your right of withdrawal, without any penalty, within 14 working days from the day you received the products purchased on lefije.com. The products to be returned must be delivered to the courier within fourteen (14) working days from the date of their receipt. The products can be returned by shipping the package via the courier indicated by the Seller (DHL), or via another shipping agent, only after contacting Customer Service. However, it is not possible to exchange the chosen item for another.


Conditions for exercising the right of withdrawal:


  1. The return authorization request must be correctly completed and sent to the Seller within 14 working days from the delivery date.

  1. The products must not have been used, worn, washed or damaged;

  1. The identification tag must still be attached to the products with the single-use seal;

  1. Products must be returned in their original packaging;

  1. Returned products must be sent to the Seller in a single shipment. The Seller, in fact, reserves the right not to accept items from the same order, returned and shipped at different times;

If you have complied with all the required conditions, the Seller will refund you the price of the purchased products, with only the return costs remaining at your expense, i.e. those for returning the purchased products to the Seller. If you decide to use the DHL courier, however, you will not have to pay the return costs yourself, the Seller will in fact pay the DHL courier on your behalf, withholding from the refund an amount equal to the cost previously incurred for the delivery of the purchased products to your home. If you decide to use a different courier, you will have to pay the return costs yourself. You will be contacted if your return cannot be accepted because it does not comply with the conditions set out above. In this case, you can choose to have the purchased products returned at your expense. If you refuse this shipment, the Seller reserves the right to retain the products and the corresponding amount for the purchase of the products.



1. REFUND TIMES AND METHODS


After the Seller has received your return and checked that all the requirements have been met, you will receive an email confirming acceptance of the return. Regardless of the payment method you used (credit/debit card or cash on delivery), the refund is activated by the Seller as soon as possible, and in any case within thirty (30) days from the date on which it became aware of the exercise of your right of withdrawal, once it has been verified that the withdrawal has occurred in compliance with the conditions set out above. The actual time for the re-crediting or refund of the sums you paid for the purchase of the products depends on the payment methods used. For purchases by credit/debit card: the refund time depends on the credit/debit card management company, but normally occurs within two bank statements. We remind you that the value date of the re-credit is the same as the debit, so you will not suffer any loss in terms of bank interest;



2. PRODUCT IDENTIFICATION TAG


All products offered for sale by the Seller are provided with an identification tag fixed with a disposable seal, which is an integral part of the product. We invite you to try the product without removing the tag and the relative seal because returned products without them will not be accepted.